translated from Spanish: Enel announced preventive plan for rainfall forecast in the metropolitan region

Due to the rainfall forecast for the next few days in the metropolitan region, Enel announced the activation of a preventive plan to address possible incidents that could affect the electrical distribution system.
The meteorological direction of Chile expects that the precipitations begin on Tuesday night, and they extend until the day Thursday.
The company reported that the contact channels were reinforced as an emergency phone (600 696 0000), as well as those of digital attention and website eneldistribucion.cl, its Twitter account @EnelClientesCL and Facebook “Enel Chile”, which record all the requirements .
In the face of any supply interruption, it was recommended to use the application for mobile phones “APP Enel clients Chile”, and the company said that it has a “map of cuts in line”, a technological platform georeferenced to know the state of the Electrical supply detailed by sector and summarized by commune. It is updated every 10 minutes on the Web page www.eneldistribucion.cl.
The company called on its customers to be cautious and in the event of a possible interruption of electrical supply, not to intervene and to try to replace the service by own means, so as to avoid any risk of electrocution.
On the electrodependent patients, Enel reported that it has more than 400 generators for the attention of priority cases, which are assigned to domiciles that are registered as electrodependent and at some point are without Power supply.
In addition, the company said that additional equipment was distributed to the various municipalities belonging to its concession area, so that they can also assist electrodependent patients in their respective communities.



Original source in Spanish

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