translated from Spanish: Roadway activates a call center for complaints

Los Mochis, Sinaloa.- In order to have greater control in receiving complaints, complaints and reports against Road and Transport inspectors with respect to ill-treatment, corruption and other irregularities, the unit launched the service of call center. In this regard, Feliciano Valle Sandoval, owner of the areas, who reported that the number to which they can communicate was 6675 02 76 65 so that it is through Messages from WhatsApp they can file their complaint and if possible with photographs and videos.

“We set out to walk a call center with the intention that not exactly the driver or the carrier will take care of the inspector, but also take care of the citizens and the user who brings up who can report to that number any situation they consider to be any situation they consider irregular. You may also report to any staff of the management or government of the State who believe that it makes some anomalies, you can also report it there and be assured that we will replicate the sanction.” In this regard, the state official stated that to this day there is the report against four drivers, who have already been sanctioned.
The intention of this call center is to have the reports and tests to be able to operate,” he said. 

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Original source in Spanish

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