translated from Spanish: ENEL activates preventive plan for rain forecasting in the Metropolitan Region

Due to the rain forecast announced in the Metropolitan Region, Enel Distribución activated its preventive plan to address possible incidents that could affect the electricity distribution system. In the event of any interruption of supply, he recommended using the mobile phone application «APP Enel Clientes Chile», the fastest way to contact the company. After downloading it you enter the customer number for one time and there you can select the option «report power outage». Contact channels such as Fono Emergencia (600 696 0000) were strengthened, as were those of digital attention and enel.cl website, their twitter account @EnelClientesCL and Facebook «Enel Chile», which formally record all the requirements to be met. The company has a georeferenced technology platform where you can know the status of the electricity supply detailed by sector and summarized by commune. It is updated every 15 minutes on the website www.enel.cl, and can be accessed directly on the link https://www.enel.cl/es/clientes/servicios-en-linea/mapa-en-linea-cortes.htmlAnte a possible power outage, Enel Distribution called on his clients to exercise caution, and not to intervene and attempt to replenish the service by their own means, in order to avoid any risk of electrocution. ElectrodependentSIn the Distribution has more than 400 generator sets for the care of priority cases, which are assigned to homes that are registered as electrodependent and that are at some point without supply Electric. In addition, the company distributed additional equipment to the various municipalities belonging to its concession area, so that they can also assist electrodependent patients in their respective communes.



Original source in Spanish

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