translated from Spanish: What to do in front of cancelled and rescheduled flights

Those who had to travel or arrive in our country have had their situation affected by curfews. Various flights were modified in their itinerary.
To travel to Santiago Airport, passengers must present their boarding pass as a safe passage to the authorities

In turn, upon arrival on a flight, the airport authorities will deliver a safe-conduct for your departure from the terminal.
While the recommendation is to consult directly on the websites of each airline, the ones that have had to modify flights the most are the national ones.
Latam
The company “regrets the situation its passengers are experiencing and the company is doing its utmost to minimize the impact on its operation, deliver travel solutions and provide flexibility.”
In the case of a cancelled flight, the company recommends that its passengers do not travel to the airport.
Domestic and international flights to Santiago Airport are also subject to change and/or cancellation, and it is recommended to check the flight status in latam.com
The company offers its passengers who have planned trips to or from the airports of Chile between October 20 and 22, the possibility to change their trip free of charge, up to 20 days after the date of the original flight through the Reschedule Your Flight section.
Sky Airline
Some flights have been cancelled and others rescheduled. “We will provide maximum flexibility to reschedule at no cost,” says the company.
A date change can be requested at no additional cost to travel up to 30 days subject to availability on the new flight.
100% of your booking can also be requested.
To manage the change, please call Contact Center at 600 600 2828 or email reprogramaciones@skyairline.com
From other countries:
Peru (+51 1) 391 3600.
Argentina:
-Buenos Aires: (+54 11) 2040 2828 -Mendoza: (+54 26) 1461 2828 – Brazil:
-Rio de Janeiro: (+55 21) 3958 8200 -Sao Paulo: (+55 11) 4949 0900
From mobile or other countries call (+56 2) 2352 2845. This is an international long distance call so there may be charges from your mobile operator.
JetSmart
Passengers who have cancelled or rescheduled flights will be informed by registered email at the time of purchase, and may reschedule them at no cost for the next 30 days from this date.
For passengers with confirmed flights between October 20 and October 25, 2019 who have not been affected by the cancellation, they can also reschedule their trips to fly within the next 30 days at no cost.
Passengers with confirmed flights (which were not notified of cancellation) are advised to anticipate their arrival at the airport to avoid possible congestion and, as far as possible, manage their transfer to and from the airport on a planned basis that there is now greater difficulty in accessing means of transport.
Contact center Chile: 600 600 1311 and from cell phones 22 731 8787. From Peru: 01 311 0005

Original source in Spanish

Related Posts

Add Comment