translated from Spanish: Enel activated preventive plan for rain and wind forecasting in the Metropolitan Region

Enel Distribution activated its preventive plan to address possible incidents that could affect the electrical distribution system due to the rain and wind forecast announced for the Region Metropolitana.La company strengthened its operational technical capacity in the field and its information and interaction channels with customers. It also strengthened its call center (600 696 0000) and digital channels to facilitate contact with its customers. These are: the website enel.cl, the twitter account @EnelClientesCL, the Fan Page of Facebook «Enel Chile» and the mobile phone application «Enel Clientes Chile».. ElectrodependientesEnel has more than 400 generator sets for the care of priority cases, which are assigned to households that are registered as electrodependents and that are sometimes without power. In addition, the company distributed additional equipment to the different municipalities belonging to its concession area, so that they can also assist electrodependant patients in their respective communes. In the event of a possible power outage, the company called its customers to caution, and not to intervene and attempt to replenish the service by its own means, in order to avoid any risk of electrocution. Enel Distribución serves 33 communes in the Metropolitan Region: Cerrillos, Cerro Navia, Conchalí, Estación Central, Independencia, La Cisterna, La Florida, La Granja, La Reina, Las Condes, Lo Espejo, Lo Prado, Macul, Maipú, Uñoa, Pedro Aguirre Cerda, Peñalolén, Pudahuel, Quinta Normal, Recoleta, Renca, San Joaquín, San Miguel, San Ramón, Vitacura, Santiago, Providencia, Huechuraba, Quilicura, Lo Barnechea, Colina.



Original source in Spanish

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