This December 4th Bancomer confirmed flaws in its trading system, after receiving feedback from users on social media.
Read more: BBVA Bancomer’s alleged messages seek to steal your data
“Our services are submitting intermittents to make some transactions. We apologize for the inconvenience caused,” Bancomer explained, noting that they are still working to address transaction failures.
Important notice! pic.twitter.com/CbcPNzSK4D
— BBVA Mexico (@BBVA_Mex) December 4, 2020
According to the Downdetector platform, Bancomer has been receiving fault reports since 11 a.m. on Friday, recording nearly 975 reports by 1:30 p.m.
Hello, good afternoon. Iliana takes care of you. It’s nice to say hello. We are working on the situation you present when you enter the BBVA Mexico https://t.co/8aIxxwx1UP application, we invite you to re-perform your process over the course of the day.
— BBVA Mexico Responds (@BBVARe_mx) December 4, 2020
54% of reported complaints are due to application failures; 36% at login and 9% on the website.
Well, he did drop the @BBVA_Mex pic.twitter.com/QifnBygChR
— Rafael Cabrera (@raflescabrera) December 4, 2020
In order not to vary many users report to me that the @BBVA_Mex not respond. No cell phone apps, no phone contact, no payments with TDC and TDD. BEWARE OF HACKEOS ! And change banks!
— Mario Di Costanzo (@mario_dico50) December 4, 2020
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