translated from Spanish: Communication failures, paperwork and blockages: vaccination in Ecatepec

The second day of COVID-19 vaccination in older adults in Ecatepec, State of Mexico, was marked by failures in the communication and logistics of authorities, slow application, long lines and protests that led to road blockades. 
The municipality opened this Tuesday the vaccination centers located in the civic centers of Río de Luz, El Chamizal and Melchor Múzquiz, as well as in the sports cars Ejidal Emiliano Zapata and Bicentenario.
The Ecatepec government posted on its social networks at 11:47 p.m. that it would no longer open other modules, arguing that it continued the training of volunteer staff involved in the logistics of vaccine application, in order to provide a better service.
However, many older adults did not learn of the change and went to centers that are not yet enabled, some even came to form from dawn, which caused discomfort.
People who went to the Rio de Luz civic center found it without service so they decided to intermittently close Central Avenue, to demand that they be vaccinated against COVID-19 at this point.
Although hours after the protests, the arrival of doses in the center of Rio de la Luz was confirmed, the nation’s servants called on older adults to begin to form with a healthy distance.

After hours of protests, #Edomex reported that doses arrived at the Rio de la Luz vaccination center in Ecatepec; Nation’s servers ask older adults, who wait from morning, to begin to form with healthy distances
📹 : @CarloEchegoyen. pic.twitter.com/G7OtrfOIYz
— Political Animal (@Pajaropolitico) February 23, 2021

Even welfare secretariat officials came to ask the population not to go to vaccination centres until they were contacted by telephone, to avoid crowding.
Ecatepec government recognizes flaws and slowness
Javier Lozano Herrera, Health Coordinator of the Institute of Health of the State of Mexico (ISEM), explained that a lack of communication between the Ministry of State Health and the Federal Welfare Secretariat caused vaccination failures.
In an interview with Denise Maerker on Radio Formula, he said the call for vaccination was hasty and logistics had to be planned very quickly for the application of doses.
Lozano Herrera explained that it was first agreed that there would be two vaccination points, one for beneficiaries of the social programmes of the Welfare Secretariat and one for the older adult population in general.
But this did not happen and by «lack of communication» the call was launched and opened for all.

This is what the row of older adults waiting to be vaccinated against #COVIDー19 at the Melchor Múzquiz Civic Center in Ecatepec, #Edomex.
📹 Video: @CarloEchegoyen. pic.twitter.com/DGZnO3Xc0J
— Political Animal (@Pajaropolitico) February 23, 2021

He also said the population thought the 10 vaccination points would open on the same day, plus «people thought it was three days and it’s three weeks to a month, it’s clear to the population and they already know they’re going to get the vaccine.»
Another failure, the official explained, was that each older adult had to fill out two questionnaires, one from local health and one from the Welfare Secretariat, which involved 4 quarters and the delay of the procedure. He said that now only a single format of a quartet will be filled.
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Original source in Spanish

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