translated from Spanish: Child Advocate following allegation of abuse at a sename centre: “We have verified that the protocol was not activated properly”

During this day a video that shows screams and cries from a center of the National Children’s Service (Sename) that is located in Providencia.Al seems the record was recorded by neighbors of the sector who accuse that these screams and cries are repeated. For her part, the child advocate; Patricia Múñoz referred to this fact and stated that “we have verified that the protocol was not activated properly.” Through a video published by the agency, the defender confirmed that a team of the Ombudsman came to the residence of Sename Carlos Antúnez. He stated that “unfortunately with the background collected so far we have verified that the protocol was not activated properly, these events occurred yesterday.” Once again we find that there is no specialization of life to intervene situations that face children in contexts of emotional decompensation, that once again the staff of Carabineros of Chile, acting according to the background that we have collected to date, so that it would not be in accordance with the treatment that these children have a situation that we will verify,” he said. Patricia Muñoz was angry at saying that “this cannot be repeated anymore, we have sustained it as an advocate for children. Unfortunately, we continue to see as the National Children’s Service, even family homes that are those models that should have a different intervention system are not able to effectively address the protection of the rights of children and adolescents.”

Original source in Spanish