Relatives of people over the age of 60 posted noted that on the phone given this Thursday by the undersecretary of health, Hugo López Gatell, to register people who have not been vaccinated, only confirm that there is no home service or tell them that they are then called.
Families of people unable to move, saw on the phone 5536840370 a new option and communicated.
Those in the State of Mexico were confirmed that there is no home vaccination strategy in that entity. The people of Mexico City took the report and said they would call them, as they have already been told on other lines like Locatel, without anything happening afterwards.
In response to yesterday’s question from reporter Andrea Vega, @HLGatell said there are cases of prostrate people who have not been vaccinated. To report cases of people in this situation Health enabled the phone 55-3684-0370, there they can register. pic.twitter.com/N98yH4Ixq7
— Political Animal (@Pajaropolitico) May 21, 2021
Mr. Inocencio Vega called 5536840370 on Friday, May 21, to report the case of his wife, Mrs. Silvia Valerio, 69, who had two strokes and is paralyzed from the entire left side and in need of additional oxygen. She was asked the age of the lady, the municipality and the entity she called, Tlalnepantla, State of Mexico.
After receiving this data, the telephone service agent of the Federal Ministry of Health, Laura Díaz, explained to Mr. Inocencio: “The information that is handled by the Department of Health Ministry is that some federal entities do have available the service of the application of the vaccine at home, only now that the federative areas that appear available with said service are only Mexico City, Nuevo León, Puebla and Veracruz”.
Diaz added that he had no point out that other entities were making the application at home and asked him to contact the line of attention of the State of Mexico, 800-900-32-00. Innocent has been insisting on that other issue, which is actually from the Institute of Health of the State of Mexico.
After a long time, his son-in-law managed to communicate. They confirmed that in that entity, except in the municipality of Naucalpan, there was and no vaccination at home and suggested that they call the COVID vaccine call center or the municipality of Tlalnepantla, although in that second option, they said, they were unlikely to have any information.
Read more: Health says prostrate people have been vaccinated, but states call for lack of strategy
Michel Flores was told the same thing at the COVID vaccine call center of the Federal Ministry of Health, which was only being vaccinated at home in Mexico City, Nuevo León, Puebla and Veracruz.
Her granny, Juana Gómez, suffered a hip fracture and can’t move. They live in the municipality of Nicolás Romero in the State of Mexico. At the COVID vaccine call center, which the undersecretary asked to report cases to, they suggested better speaking to the State Institute of Health.
That’s where he was confirmed he’s not getting vaccinated at home. He was recommended to be aware of the application in the modules to see if there was any indication for the lagging older adults, and then request the ambulance service in the municipality.
“They told me that they couldn’t say they were going to vaccinate the prostrate older adults and better manage directly with the city council if they could provide me with an ambulance service,” Michel says.
Erik García also from the municipality of Tlalnepantla has been asking in several instances for the home vaccine for his parents, Oscar García, 92 years old and Esperanza Morales, 91.
Mr. Oscar suffers from COPD, in June 2020 he had a crisis with his illness and in August he became coVID. That complicated his condition. He’s on oxygen for 24 hours. It’s not possible to take him out of his house. Ms. Esperanza is 91 years old and suffering from osteoporosis, since October 2020 she lost mobility in the middle of her body.
They are already registered on the Portal of My Vaccine, just like Mrs. Silvia and Mrs. Juana. Erik, like the other families, already called Locatel, the Welfare delegation, the Ministry of Health and the State of Mexico and failed to get their parents vaccinated.
His last attempt was the call center given by the undersecretary. He was not mentioned that there was only mobile vaccination strategy in certain entities. He was told to call the Institute of Health of the State of Mexico and from there he was sent to the municipality. “They told me that they had no information and transferred the direct call to the municipal presidency, it slept several times and it was cut off,” Erik says.
To the relatives of older adults whoand they are prostrate and still un vaccinated in Mexico City, where there is supposed to be a mobile vaccination strategy, what they are told is that they lift the case report and then they will be in communication, without giving them a date of when they will receive their vaccine or at least confirmation that they will.
Jorge Erik Calva has been managing that they will apply to his father the second dose of the AstraZeneca vaccine at his home. Mr. Jorge Calva, 93, was able to go and have the first dose applied, without any problem, in the module of the mayor Magdalena Contreras, in Mexico City, where he lives. That was February 15th.
On March 24, he fell and fractured his femur. He can’t move. The family began managing to apply the second dose to their home in both Locatel and the Federal Ministry of Health, Mexico City, mayoral school, Magdalena Contreras health centers and vaccination modules. They didn’t get the service.
“It’s already been 15 weeks since the first dose was given,” Jorge says, “the largest interval in which it can be applied, in the case of the AstraZeneca vaccine, is 12 twelve weeks, so now we fear that you will have to give it the first dose of another vaccine.”
At the call center of the COVID vaccine, he was told they were lifting a record and communicating. What if you haven’t had the second dose applied in time, you’ve been told you may decrease the effectiveness of the vaccine and recommended commenting on it during the application to see if you would have to start over with the full scheme.
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