translated from Spanish: Report unexplained spikes in light beads in Valparaiso

As reported by Radio Biobío, multiple users of Chilquinta in Valparaiso reported having suffered unexplained increases in their light beads that reached up to twice the regular price in some cases. Daniel Zambrano is one of those affected who shared a social media record, which ended up going viral. In the sample, several people were expressing their annoyance stoming in a Chilquinta waiting room for the hikes. Zambrano indicated that his mother is paying in a late manner a month, but has maintained this situation for a while by regularly paying the amount of 40 thousand pesos, setting it as an earlier balance, but for the ballot that came to them this September, the “balance balance previous” rose to no less than 330 thousand pesos. Another suffere, Jorge Medina, noted that his mother also suffered an unwarranted spike in his light bill. Usually she pays 60 thousand pesos and this month the bill dropped more than 200 thousand. In both cases they think an option could be a system error in reading the meters, but they are waiting for a concrete response from the company to their claims. In addition, more people who have been charged a big spike in their electricity bills have been contacted, with the aim of organizing in the future. In this regard José Morales, Engineering and Operations Manager of Chilquinta Energía, did not rule out that any error could occur, so he called on the affected users to make the corresponding claim.



Original source in Spanish

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