translated from Spanish: More than a hundred students have been denied debt classes

With disappointment Catherine, 11, saw how last week her school vetoed her from online classes, preventing her from doing one of the activities she admits she likes the most.
The girl who takes sixth basics at Denham School in St. Bernard realized her exclusion when she tried to enter the establishment’s digital platform to review subjects, which she was unable to do as a message alerted her that the administrator had disabled her account.
“We thought we had been hacked,” said the youngest, who together with her family exposed her case on Channel 13. But when his mother reported the problem, he knew the veto was for not paying a monthly fee. “I felt bad because they’re taking away my right to study, which I like,” the girl lamented.
Your case is not unique. The media identified at least five school principals who accused the same debt suspension, and although in the face of media coverage the compound reinted them for repayment payments, that solution is not always repeated.
According to data submitted to this medium by the Superintendency of Education, so far this year they have received 107 complaints of cancellation of tuition for debts, of which 84 were resolved and 23 remain under review for now.
Active vetoes are distributed in the regions of Antofagasta (4 cases), Atacama (2), Valparaiso (2), Los Lagos (1) and Metropolitan (14). The latter also concentrates the majority of complaints in the year, with 59 cases.
The agency noted in a statement that with 84 cases resolved it shows that there is a willingness of families and schools to “reach agreements not to jeopardize the education of children”, despite the economic difficulties on both sides. However, they recalled that this year by law it is forbidden to apply sanctions to students “such as prohibiting them from accessing classes or canceling tuition” for financial proxy debts, so they called for reporting on the www.supereduc.cl.
During the first quarter the most reported subject on the page were the “irregularities in the delivery of the educational service by remote modality”, a category that is first measured and that until March accumulated 147 complaints. Second in the claims ranking were the “non-renewals or cancellations of tuition for problems with proxy”, which between January and March accumulated 120 complaints, more than double that of the previous year.
After learning about the case of St. Bernard, the capital president of the College of Teachers, Mario Aguilar, criticized acting, calling it “immoral” and resealing it to “bullying”, adding that this shows “that the end to profit in education is not such”.



Original source in Spanish

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