“I can’t work and although I have the inability of IMSS, that only covers my base salary as a saleswoman, but what I earn the most is commissions and that who’s going to pay me, the Metro insurance says they don’t,” says Nancy Ramírez Alvarez, who was injured in last Monday, May 3rd accident on Metro Line 12.
The 44-year-old woman tells Animal Politics that on Tuesday, May 25, she went to the centralized table of procedures for the care of those affected, located in the offices of the Metro Collective Transport System, in Luis Moya, in the center of Mexico City.
There, a person who ran as a legal representative of the Metro and the adjusters of the transportation system insurer told him that the policy to cover the injured is liability, which means that he will only pay for medical expenses: hospitalization, medicine, rehabilitation and material losses at the time of the accident.
Financial compensation assured him that they don’t know. Nancy says the emerging support promised by the head of government, Claudia Sheinbaum, for relatives of the deceased and wounded, of 40,000 pesos, already handed it over to her. But when he asks if there will be compensation, he no longer finds a clear answer.
Nancy works as a sales manager at a store in Parque Las Antenas, in Iztapalapa. In the Accident of Line 12 it resulted in a hip fracture. He’s in recovery and can’t walk, he shouldn’t support his right foot.
This Wednesday, he was barely removed from the points of the surgery he had to undergo. “In three months I can’t support my foot. Then the rehab would still come. Who’s going to pay me anything I stop earning all that time for commissions. I’m the financial bra of my older adult parents. And I didn’t cause the accident. I was on the Subway after work. So I’m not asking for a favor, it’s your responsibility to give financial compensation,” he says.
During the conversation with Metro staff and adjusters, at the paperwork table in Luis Moya, from which Animal Politics had access to the recording, it is heard as Nancy is told that the policy is only liability and only covers medical expenses.
When she explains that she needs financial compensation for what she will lose from commissions, the offer they make is to move to the table where the relatives of those affected get work to find you one where you earn the most.
Nancy replies that she has been in that job for more than 20 years and that she is unwilling to lose the benefits of seniority. In the face of that they no longer give him a solution.
When the woman explains that she can’t work, that she’s her parents’ bra and that she’s very upset, and she cries, the answer is, “Do you already have psychological support?”
“They’ve given me, Nancy says later to Political Animal, but that doesn’t fix everything.”
When he announced that more than 600,000 pesos would be awarded to relatives of the deceased, Sheinbaum also mentioned that the Government of Mexico City, based on the Victims Act, was working on a program to support those affected.
The head of government explained that for this the Commission on Victim Care (CEAVI) would be responsible for making a comprehensive assessment with each of the injured to carry out comprehensive repair of the damage.
Our commitment to the relatives of the victims of the incident on metro line 12 is not to leave them alone and provide them with all the support they require.
Here’s my message to them: pic.twitter.com/V8bS0y4wcL
— Claudia Sheinbaum (@Claudiashein) May 8, 2021
Nancy says that this Tuesday after talking to metro and adjusters in Luis Moya, they also moved to the table where Armando Campos, the COMMISSIONER of CEAVI, was at the same time, who assured her that, under the Victims Act, there must be comprehensive repair and that this will be in addition to emerging support, which means nothing condition or restricts repair, but did not specify a period for this to be remeasured.
In an interview with Animal Politics, Campos explains that in the case of injured people, after redressing the medical and the emerging, a victimal diagnosis should be made, in which the impacts are analyzed to move on to comprehensive repair measures.
“We are evaluating each case, we are in the process of defining the impacts, and based on this we will deliver, where appropriate, compensation to the injured. But we have already provided emerging support and ensured the medical and input free of charge required,” he says.
Campos does not give a date for these compensations to be established and settled, which it ensures, the capital government will take over, but argues that will be in the short term.
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