Interjet loses demand and must pay $144 million pesos to users

More than 7,000 users won a class-action lawsuit against Interjet for complaints against the airline committed between 2018 and 2020, according to the Federal Consumer Protection Agency (Profeco), which represented the passengers.
The Ninth District Judge in Civil Matters in Mexico City benefited the 7,317 consumers who joined the lawsuit for failures, such as cancellations and losses of flights and connections, as well as delays in journeys, undue charges, change of itinerary without prior notice, and even refusal to provide the service.
According to the Attorney General’s Office, the total amount that Interjet must pay between damages and bonds is 144 million 20 thousand 781.33 pesos.

“After exhausting all procedural stages, on October 3, 2022, a final judgment was issued condemning the airline to pay damages to consumers affected by the breach of the contract for the provision of air passenger transport service, plus 20% as a bonus on the cost of the ticket, as well as 9% of the legal interest on the amounts generated,” Profeco explained in a statement.
In addition, those affected who have not joined the lawsuit can still do so, providing evidence of the damage, within the period of October 24, 2022 to October 24, 2023.
If you are affected and you are interested in joining the class action, Profeco put the telephone number 55 5625 6700 extensions 11773, 11180 or 11123 to give information.

In January 2021, workers of the airline Interjet, owned by businessman Miguel Alemán Magnani, agreed to start a strike before the debts of salary, pantry vouchers, bonus, savings fund and the payment of contributions to the IMSS, INFONAVIT and FONACOT.
Read more | Arrest warrant issued against businessman Miguel Alemán Magnani
A month earlier, Interjet canceled all its flights and reported a definitive suspension of its operations due to lack of economic resources.
The airline owes the Tax Administration Service (SAT) 7 billion pesos in taxes, and Airports and Auxiliary Services (ASA) an amount of 2 billion pesos per turbosine.
By September 2021, businessman Alejandro del Valle, president of the Board of Directors of Interjet, was arrested for his probable participation in the crime of generic fraud, and was linked to the process.
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Original source in Spanish

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