The “wireless” trend is experienced in all areas of technology. Of course, the internet could not be left behind. For the same reason, for some time now, wireless and even satellite options have been available to both the business and mass world.
These options can be very convenient if you are located in a remote or difficult to access sector; in addition, connection speeds already exceed 1Gbps.
However, these types of connections are not without setbacks or technical difficulties. For wireless internet to work optimally, it is important to have base stations, infrastructure that, unfortunately, most do not have.
As for the option of satellite internet there is already a wide offer, including some of world renown and financed by well-known entrepreneurs linked to the world of technology, which with its own satellites seeks to “massify” this type of internet around the world. But not everything massive is convenient, so guaranteed uptime and after-sales service is key to user satisfaction.
Having an internet service, whether wireless or satellite, should ideally be dedicated and better yet, symmetrical. That is, that the download speed is practically equal to the upload speed.
“In addition to the quality of service, at Netline, although our target is more business than massive, it is important to provide guaranteed uptime and personalized attention that answers all customer queries to ensure the operational continuity of customers. Having good equipment and technology is just the beginning of a good service,” says Victor Opazo Carvallo, general manager of Netline Chile.
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