This morning, Claro’s Director of Regulatory and Institutional Affairs in Argentina, Uruguay and Paraguay, Alejandro Quiroga, warned that the company suffers great intentional sabotage in the company’s fiber optics in the Bonaerense conurbano and that, for that reason, there are thousands of affected users. Of course it offers internet services, fixed telephony and cable TV, but because of these cable outages that they claim are intentional, they are not working in optimal conditions. In dialogue with Gustavo Sylvestre, on Radio 10, Quiroga detailed the allegations that were made from the company and commented:
“We had two serious events last week one on Tuesday in Avellaneda and Thursday in Lanús. 12 cuts were made on the fiber optic network, the back network, more than a thousand users were affected. These are crews of 4 people with specific equipment to get on the poles, they made these 12 cuts within an hour and ten minutes,” explained the Claro reference, adding, “All the criminals are in custody and the case was characterized as ‘most bribed illicit association and possession of armaments’, because no material was stolen but were only to cause the damage.” In addition, a break-in was carried out as part of this investigation where sketches and photos of other areas where they had to cut the connections to sabotage the company’s service were hijacked.” The investigation is just starting, the fact itself is very serious. It doesn’t happen to us in the rest of the country, just in the conurbano. That’s the weird thing,” Quiroga.Claro said, has a presence in 23 cities in the country where they offer services with variable capacity of 50 to 300 megas of speed.” The detainees have stated, but we don’t know what they’ve said. It is a very important fact that these people have been stopped. We receive help from neighbors and customers and have enabled a space on our page to receive these complaints. It is a rascality that people run out of service at the time we require the most from the internet because of the pandemic,” concluded Claro’s benchmark.